IP Cam Solutions takes the protection of your personal data seriously. This statement explains how we handle personal data in accordance with the General Data Protection Regulation (GDPR).
Data controller
IP Cam Solutions
Saliestraat 2, 2292 CR Wateringen, The Netherlands
Chamber of Commerce: 27261038
VAT: NL002037711B76
E-mail: info@ipcamsolutions.nl
What data we process
- Name and address details
- E-mail address and phone number
- Payment data (processed by our payment provider; we do not receive full card details)
- IP address and browser data via cookies
- Order history and correspondence
Purpose
- Processing your order (shipping, invoicing, returns)
- Customer service and answering questions
- Compliance with legal obligations (bookkeeping, tax retention)
- Improving the website (anonymised statistics)
Legal basis
We process your data based on: (a) performance of the contract, (b) legal obligation (fiscal retention of 7 years), (c) legitimate interest (fraud prevention, site analytics).
Retention period
- Order and invoice data: 7 years (fiscal retention)
- Customer contact: up to 2 years after last contact
- Cookies: see cookie policy for specific terms
Sharing with third parties
We share only what is necessary with:
- Couriers (PostNL, DHL etc.) — for delivery
- Payment provider (Mollie, PayPal) — for payment processing
- Hosting provider — for website storage
- Accountant — for financial administration
We do not sell your data to third parties for marketing purposes.
Your rights
You have the right to:
- Access the data we hold about you
- Correction of incorrect data
- Deletion of your data (where legally permitted)
- Restriction of processing
- Objection to processing
- Data portability
- Withdraw previously given consent
Send an e-mail to info@ipcamsolutions.nl. We respond within 30 days.
Filing a complaint
Not satisfied with how we handle your data? You can file a complaint with the Dutch Data Protection Authority via autoriteitpersoonsgegevens.nl, or with your local supervisory authority within the EU.